Neuromarketing is the neuroscience
applied to marketing. It is the observation and the measure of the reactions of
our brain submitted to different stimulis. It is applied especially to
advertising area in order to study the cognitive and affective responses of the
consumers towards advertising messages.
Thanks to this, we realized that
context (moment, material) affects the cerebral treatment.
Technologies used are fMRI
(functional magnetic resonance imaging) and electroencephalography. fMRI
measures the change in activity in some parts of the brain.
Electroencephalography measures some physiological changes such as heart rate,
breathe…
A very famous example is Coca-Cola
VS Pepsi.
Some years ago, a survey indicated that
people did not prefer Coca over Pepsi when they ignored what brand they drank.
But then, when they were aware of the brand, they preferred Coca to Pepsi.
Thanks to technologies such as fMRI,
it was found that an unknow drink affected only the sensory part of our brain
whereas an identified brain make react the emotional part.
This experience can be applied to
every brand having the same functionality but not the same success. It means
that publicity of a brand affects our brain and Coca found the good way to
communicate. McDonald’s used neuromarketing to determine what kind of smell was
considered as healthy to then introduced it in its European restaurants. The
perception of the brand improved by 7%.
Neuroscience allows to understand
the decision making process of consumers.
So, it is a further to traditional
marketing researches when they are insufficient. Neuromarketing is very useful
to understand deeply consumers and improve their loyalty. Nevertheless, it is
very expensive so only the big groups such as Coca use it, event they do not
recognize it officially because critics accuse firms to manipulate people.
So, we know Coca-Cola group uses
neuromarketing. In the video below, you have the proof with Fanta. A 2011 ad is
analysed. This ad make react emotional part of consumer’s brain. As explained
in the video, decision and emotion are associated.
Orangina
also uses neuromarketing. They make sexual insinuations.
If you want to know more about Neuromarketing science, Martin Lindstrom is a specialist.
http://www.martinlindstrom.com/
http://www.martinlindstrom.com/
Smiling
Banana
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